ECMECC Network Operations Specialist

ECMECC NETWORK OPERATIONS SPECIALIST 

Administered by ISD #911 Cambridge-Isanti Schools

Position Title: Network Operations Specialist

Date Written: May 3, 2023 (revised 11/7/2024)

Department: ECMECC

Exempt Status: Exempt

Reports To: ECMECC Executive Director         

Contract/Classification/Terms & Conditions:

Full Time, 260 Days

JOB SUMMARY:  The ECMECC Network Operations Specialist will manage the Central MN WAN and Internet Services program, support the ECMECC Network and Security Administrator and provide direct service to ECMECC member districts.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

25%

Coordination of the Central MN Wide Area Network

• Monitoring network performance
• Documenting network infrastructure
• Troubleshooting network issues
• Managing vendor and partner relationships
• Managing network upgrade and expansion projects
• Other duties as assigned

 25%

 Supporting ECMECC Network and Security Services

• Assist with managing and monitoring backups
• Manage cooperative security awareness training program
• Assist with district vulnerability scans and risk assessments as needed
• Other duties as assigned

45%

Supporting ECMECC Member Districts

• Provide support to districts in the area of cyber risk mitigation
• Assist districts with network infrastructure projects
• Perform maintenance and updates to network devices including servers, wireless controllers, firewall, etc.
• Other duties as assigned

5%

Professional Development

• Participate in and lead groups and/or activities related to ECMECC network and security services
• Participate in groups and activities related to information technology
• Read online and print resources related to information technology
• Participate in relevant training opportunities to improve and acquire new skills

WORK REQUIREMENTS AND CHARACTERISTICS:

     Education/Certification: Associate degree in information technology or similar field. Will consider

         other relevant certifications and/or work experience.

     Experience:

• Two or more years of experience in relevant network and/or technology support roles
• Two or more years of experience working in or with schools or cooperatives preferred

Essential Skills Required to Perform the Work: Strong communication, project management, problem solving, and analytical skills. Ability to analyze, interpret and develop procedural guidelines. Solid technical background including an understanding of networking protocols and infrastructure; basic knowledge of network topologies; and proficient with network monitoring tools.

Physical Job Requirements:

Position involves: occasional exertion of up to 75 pounds of force; work regularly requires speaking, hearing, reaching and repetitive motions, frequently requires standing, walking, sitting, pushing or pulling and occasionally requires stooping, kneeling, crouching or crawling, climbing (ladder) and lifting; work has standard vision and vocal requirements; work requires preparing and analyzing written or computer data, operating computers, mobile devices and technology equipment, operating motor vehicles or equipment and observing general surroundings and activities.

Mental Job Requirements: 

Position requires: Awareness and respect of confidential data; attention to detail; analytical
thinking; conveying important instructions accurately; analyzing written and/or computer data.

Working Conditions: Work occasionally requires exposure to outdoor weather conditions; work is generally in a moderately noisy location (e.g. business office, data center, light traffic); work requires travel to member districts and occasional travel to other locations.

Job Outcomes: Effective working relationships with member district staff; effective management and optimization of the Central MN Wide Area Network; supporting and backing up ECMECC Network and Security Services 

This description describes the general nature and work expected of an individual assigned to this position.  Employees may be required to perform other job-related duties as requested by their supervisor.  All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Benefit eligible position: health, dental, and optical insurance, supplemental insurance available, long-term disability coverage, district-paid life insurance policy, retirement plan, sick days, vacation days, holidays, and more!