Digital Literacy Support Specialist

Purpose Statement: 
We are seeking an enthusiastic and dedicated Digital Literacy Support Specialist to join our team.  This role is essential in promoting operational efficiency and managing resources within the district’s educational ecosystem.  As a Digital Literacy Support Specialist, you will support the Digital Literacy Specialists, Technology Integration Specialists, and related teams to ensure streamlined operations and optimal utilization of media center resources, both print and electronic.  Your expertise will foster stakeholder engagement, program evaluation, and seamless implementation of digital resources.

Are you a proactive and approachable individual passionate about integrating media and computer science in transformative and equitable ways?  Do you enjoy the behind-the-scenes work to implement a vision?  Do you thrive in a dynamic environment, staying responsive and nimble amid the ever-changing landscape of media and technology? If so, we want you to join our team as a Digital Literacy Support Specialist!

As a Digital Literacy Support Specialist, you’ll play a pivotal role in supporting the systematizing of our work to advancing digital literacies with a solution-seeking and creative mindset to continuously improve our educational ecosystem.  You’ll develop meaningful relationships, prioritize tasks effectively, and organize processes and systems to ensure seamless media and computer science integration across the district.

Our ideal candidate will be both a technology visionary and an action-oriented, student-centered operator.  As we grow our team, Hopkins Public Schools’ vision is to hire and retain a community of staff who are representative of our student demographics. We are committed to developing pathways for individuals with diverse life experiences and linguistic backgrounds to enter, feel connected and supported in, and thrive as integral members of our education team. Individuals with diverse life experiences and cultural backgrounds are encouraged to apply.

FTE: 1.0 FTE
Contract Days:  Ability to work year-round, 185 days, on a flexible calendar
Salary: Follows the HEA Contract
 
Key Responsibilities & Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.

Key Responsibilities:

• Transformative Media and Computer Science Integration:
  • Foster partnerships and engage in bold conversations to support the drive for equitable media and computer science integration.
  • Build and nurture relationships to enact meaningful change and positive workplace culture within the district.
• Dynamic Responsiveness:
  • Stay nimble and adaptable to the ever-evolving media, technology, and computer science landscape.
  • Support the innovation and implementation of cutting-edge programming to keep the district at the forefront of digital literacy and computer science programming within our media centers and school communities.
• Continuous Improvement:
  • Approach systems support work with a growth mindset, constantly seeking ways to improve and enhance our educational offerings and efficiencies.
  • Engage in ongoing professional development to stay current with industry trends and best practices.
• Task and Project Management:
  • Support the assessment and prioritization of multiple tasks, projects, and demands to ensure timely and efficient execution.
  • Maintain a high level of organization in managing processes and systems.

Qualifications:

• Bachelor’s degree in education, or a closely related field
• Minnesota teaching license 
  • Required: Library Media Specialist licensure
  • Optional: Licensure in a K-12 specialization area
• Driver’s license – travel required to locations throughout the District 
• Ability to perform work duties in an office and classroom setting 

Essential Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.  This class specification lists the major duties and requirements of the job and is not all-inclusive.  Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.
 
Operational Efficiency:

• Maintain and document the Destiny system, ensuring alignment with districtwide media center protocols.
• Coordinate technical support for media center collection development and circulation.
• Align media collections with district and curriculum needs, adhering to cataloging and processing standards.
• Lead inventory management and loss prevention processes.
• Curate and maintain the districtwide media center webpage with up-to-date resources and information.
• Promote efficient use of the district’s request tracking and ticketing system.
• Evaluate privacy policies and system functionality for digital resources.

Resource Management Support:

• Develop and maintain an information media program reflecting district goals.
• Adhere to policies for purchasing and managing media center materials.
• Establish and manage districtwide resource management procedures.
• Promote equitable access to technology and information resources for all students.
• Collaborate with the DLS team to curate and update media collections and manage media budgets.

Stakeholder Engagement & Program Evaluation:

• Address staff and student resource requests promptly.
• Collaborate with media paraprofessionals to maintain and improve resource management.
• Conduct professional learning sessions for staff on resource management.
• Gather and review data to evaluate the effectiveness of the library media program.

Technology Ticket Support:

• Manage digital and analog resource support via the request tracking and ticketing system.
• Review and ensure completeness of tickets before reassigning to team members.
• Provide troubleshooting support and build staff capacity in resolving technology issues.
• Prioritize and manage technology tickets to ensure timely resolution.

Implementation Support:

• Assist in resolving implementation gaps for new digital resources.
• Support the identification of implementation gaps and provide high leverage next steps.

Literacy and READ Act Implementation Support:

• Support Instructional Coaches in implementing the READ Act at the elementary level.
• Ensure seamless integration and utilization of digital tools for the READ Act.

Instructional Materials Refusal Support:

• Support the application of the Instructional Material Refusal policy and process.
• Assist in the removal of resources deemed unnecessary from the district collection.

Supplier Support:

• Manage supplier (vendor) relationships and support the acquisition and maintenance of resources.
• Address unresolved supplier issues and support resource renewals.

E-12+ Digital Literacy Resource Management Support:

• Manage digital literacy instructional resources within Destiny and Canvas.
• Organize and update digital literacy materials to ensure accessibility and relevance.
• Gather feedback to continuously improve digital literacy resources.

Contribute to the Effort of Strategic Partnerships: 
The Digital Literacy Support Specialist regularly partners with systemwide departments/teams in service to efficiently implement District strategic plans with fidelity.  Specifically, this role is to forge strong and productive partnerships with the:   

• Information Services Department
• Innovation, Design and Learning Team
• Digital Literacy Specialist Team
• Technology Integration Specialist Team
• Data Scientist and Data Specialist Team
• Mentorship and Instructional Coaching Teams
• Media Paraprofessional Team

Hopkins Public Schools:

• Commitment to the District mission, which is to ensure high quality, innovative, challenging education where all learners are valued and respected.
• Perform assigned responsibilities in a manner consistent with the District’s established Core Values.
• Advance the District’s mission and values through careful attention to the key issues of learning, environment, and resources.
• Contribute effectively to the accomplishment of system, team and/or project work goals objectives and activities.
• Collaborate with various teams and departments (e.g. DLS, TIS, Information Services, ID, Media Paraprofessionals, HILT, BILT, Content Leads, Restorative Culture Specialists, Counselors/Social Workers, SAT, MTSS, SWE, etc.) in service to system wide strategic projects, workstreams, professional learning and the overall mission of our Hopkins Learning Framework, Student Success Metrics, E-12+ Hopkins System Goals, the Equity Audit findings and our Vision 2031.

Other duties as assigned in service to our Hopkins: 

• Learning Framework
• Student Success Metrics
• E-12+ Hopkins System Goals
• Equity Audit Findings
• Vision 2031